To connect or reconnect your WhatsApp account to Echobox, there are some prerequisites that must first be met. The user adding the account must either be an admin or a channel owner.
Before starting the connection process, please read the account warming guidelines.
How to connect your WhatsApp account to Echobox
1. Login to Echobox and add your WhatsApp account by
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- Clicking ‘+ Add page’ in the left side bar, or;
- Navigating to Settings > Pages, opening the ‘Add page’ dropdown and clicking ‘WhatsApp’.
The following pop-up window will appear:
Account warming guidelines can be found here.
Once you click "Next", the following pop-up window will appear:
Follow the instructions in the window, and once scanned successfully, this will start the warm up process. The QR code may take some time to refresh once scanned successfully.
This can take up to 2 weeks, and once completed, you will be able to add your WhatsApp channel.
FAQs
Q: Why is Number Warming Important?
A: New WhatsApp numbers are at risk of being blocked due to WhatsApp security protocols. "Warming" a number helps avoid this by gradually increasing activity to mimic natural, human behaviour.
More information can be found here.
Q: Can I add my WhatsApp number to multiple properties and assign different channels to each?
A: Yes, it is possible to add your WhatsApp number to multiple properties and assign different channels to each. Each property will be classified as one device, meaning a maximum of four properties can be connected to a single WhatsApp account.
Note: WhatsApp allows a maximum of four external devices to be connected to a single account. If you plan to connect additional devices (like a computer), you'll need to account for this limitation.
Q: Does the person making the connection need to be an admin or the channel owner, or both?
A: The person making the connection can be either an admin or the owner of the channel; both roles have the necessary permissions to set up the connection.